Conversion Issue

Incident Report for Trakstar Learn

Resolved

This issue has been resolved. If you need additional help, please reach out at learn@trakstar.com.

Posted Oct 26, 2023 - 16:19 MDT

Monitoring

We have a fix in place and are monitoring the results.

Posted Oct 26, 2023 - 15:40 MDT

Update

We are continuing to investigate this issue.

Posted Oct 26, 2023 - 15:00 MDT

Investigating

We are currently investigating an issue with file conversions, resulting in failures when attempting to upload content.

Posted Oct 26, 2023 - 11:50 MDT

This incident affected: Trakstar Learn (Application).