Degraded System Performance

Incident Report for Trakstar Learn

Resolved

This incident has been resolved.

Posted Aug 18, 2023 - 09:48 MDT

Update

Our team has implemented a fix and we are monitoring the results. You may continue to see a lag in all reporting data over the next 12 hours.

Posted Aug 17, 2023 - 17:24 MDT

Update

Our team is continuing to work on issues surrounding reporting.

Posted Aug 17, 2023 - 14:58 MDT

Monitoring

We have fixed issues regarding user management. We are continuing to work on issues surrounding reporting.

Posted Aug 17, 2023 - 12:54 MDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 17, 2023 - 12:25 MDT

Identified

We have identified additional issues with user management. Our team is working on a fix now.

Posted Aug 17, 2023 - 11:42 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2023 - 09:55 MDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2023 - 09:05 MDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2023 - 08:43 MDT

Investigating

We are currently investigating a system outage within the Trakstar Learn app.

Posted Aug 17, 2023 - 08:20 MDT

This incident affected: Trakstar Learn (Application).